Privacy Policy

1. Overview

We are committed to protecting the privacy of every client, partner, and website visitor. This policy explains the data we collect, why we collect it, and the safeguards we apply while delivering AI agents, cloud services, and digital solutions.

2. Information We Collect

We only collect information that enables us to deliver requested services, improve performance, or comply with legal obligations.

• Contact details provided through forms, chat, or email.
• Business context shared during consultations, proposals, or onboarding.
• Usage data such as page views, referrers, and device details captured through analytics tools when consent is provided.
• Operational data required for managed services, including system logs or integration metadata.

3. How We Use Information

Information is processed for specific, legitimate purposes tied to the services we offer.

• Responding to enquiries, scoping projects, and providing proposals.
• Configuring and operating software, infrastructure, and AI solutions.
• Improving our documentation, support processes, and product experiences.
• Sending updates about our services when you have opted in.
• Meeting contractual, regulatory, and security obligations.

4. Data Retention

Project and engagement records are retained for the duration of the work and any follow-on support periods. Website interaction data is retained only as long as necessary to analyse usage trends or comply with regulatory requirements. You can request removal of your personal information at any time using the contact details below.

5. Sharing & Transfers

We do not sell personal data. Information may be shared with trusted partners strictly for delivery, support, or compliance purposes, and only under confidentiality agreements. When data is transferred across borders, we apply safeguards consistent with applicable laws and frameworks.

6. Security

Security is built into our delivery playbooks. We apply controls such as encryption in transit and at rest, continuous monitoring, strict access management, and regular assessments to protect the systems and data entrusted to us.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your data. You can also withdraw consent for optional analytics or marketing processing. To exercise these rights, contact our privacy team at privacy@ontotechnologies.com.

8. Updates

We will update this policy when required to reflect new services, legal requirements, or security practices. Material changes will be highlighted on this page and, when appropriate, communicated directly to active clients.

Contact

For questions about this policy or to exercise any privacy rights, reach out to privacy@ontotechnologies.com or mail us at Onto Technologies Pvt Ltd, No. 138C, 6th Main, 4th B Cross, Narayan Nagar 1st Block, Doddakallasandra, Bengaluru - 560062, Karnataka, India.