Terms & Conditions
Last updated: May 14, 2024
Review the terms and conditions that govern projects, managed services, and website usage with Onto Technologies.
1. Acceptance of Terms
By engaging Onto Technologies or using this website, you agree to these terms and any statements of work (SOWs), order forms, or proposals executed between us. If you are acting on behalf of an organization, you represent that you have authority to bind that organization to these terms.
2. Scope of Services
Services, deliverables, timelines, and commercial terms are defined in applicable SOWs or order forms. Any change to scope, timelines, or responsibilities requires mutual written confirmation. Estimates are provided in good faith and assume timely access to stakeholders, environments, and information.
3. Client Responsibilities
Successful delivery requires partnership. Clients agree to provide accurate information, timely feedback, and access to relevant systems. Delays in receiving inputs or approvals may adjust delivery timelines. Clients remain responsible for ensuring third-party systems and content comply with applicable laws.
4. Fees & Payment
Invoices are issued according to agreed schedules. Unless otherwise specified, payment is due within 15 days of receipt. Late payments may incur financing charges or suspension of services. Taxes, duties, or withholding required by law are the responsibility of the client.
5. Intellectual Property
Pre-existing intellectual property owned by either party remains their property. Upon full payment, the client receives ownership of bespoke deliverables created under the engagement, excluding third-party components, open-source software, and Onto Technologies' reusable frameworks. We grant clients a perpetual license to use Onto-owned components embedded in deliverables for the intended business purpose.
6. Confidentiality
Each party will protect confidential information shared during the engagement using at least the same care it uses for its own confidential information. Confidential information includes business plans, customer data, system details, and non-public documentation, but excludes information that is public, independently developed, or obtained from a third party without obligation.
7. Warranties & Disclaimers
We warrant that services will be performed with reasonable skill and care consistent with industry standards. Except as expressly stated, all other warranties are disclaimed to the extent permitted by law. Deliverables may rely on third-party services, APIs, or datasets that we do not control; clients assume responsibility for their continued availability and licensing.
8. Limitation of Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, including lost profits or revenue. Onto Technologies' aggregate liability for claims relating to an engagement is limited to the fees paid under the applicable SOW in the preceding six months.
9. Termination
Either party may terminate an engagement for material breach if the breach is not cured within 15 days after written notice. Clients remain responsible for fees earned and costs incurred up to the termination date. Provisions related to confidentiality, intellectual property, payment, and liability survive termination.
10. Compliance
Both parties will comply with applicable laws and regulations, including data protection, export control, and anti-corruption requirements. The client is responsible for obtaining required consents for data processed under the engagement.
11. Governing Law
These terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, unless otherwise agreed in writing.
12. Updates
We may update these terms to reflect changes in law, services, or operating practices. Updated terms will be posted here with a revised date. Continued use of the website or services after updates constitutes acceptance.
Contact
For questions about these terms, email legal@ontotechnologies.com or mail Onto Technologies Pvt Ltd, No. 138C, 6th Main, 4th B Cross, Narayan Nagar 1st Block, Doddakallasandra, Bengaluru - 560062, Karnataka, India.